What We Collect and Why
When you create an account, we collect the information you provide directly — your name, contact details, and the wallet identifier you use to deposit (whether that's your DANA number, OVO phone number, or GoPay account). We use this to verify your identity, process your transactions,
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and keep your account secure. Payment activity is logged each time a transfer is confirmed through one of these local wallets, so we can match your deposit to your account quickly and accurately. We also collect device and session data automatically — your IP address, browser
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type, and the pages you open — to keep the platform running correctly and to detect unusual access. We do not sell your personal data to third parties. Where we work with payment processors or fraud-prevention services, those partners are bound by data-handling agreements that limit
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how they can use your information. Data shared with payment processors covers only what is needed to complete the transaction — your wallet reference and amount. Nothing more leaves our systems than what the specific service requires. Access to your personal data internally is role-restricted: only
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the teams that need it to operate your account or resolve a support request can view it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.